Equifax’s handling of the massive data breach that affected 143 million people has been ineffective, Senator Brian Schatz wrote in a letter today (embedded at bottom of post) to Equifax. He says what Equifax has offered customers, a one-year complimentary subscription to credit monitoring, is “inadequate for several reasons.”
One year of credit monitoring, Schatz wrote, is “insufficient given the scope and scale of this data breach,” noting that those affected will be at risk of identity theft for “years to come.” He also notes that credit monitoring isn’t the best solution because it doesn’t actually prevent identity theft. The solution that works best is implementing a credit security freeze, but Equifax is charging customers to do that. Schatz says “it is unacceptable.”
“If even a fraction of the impacted customers implement security freezes, Equifax stands to make hundreds of millions of dollars from its security failings,” Schatz wrote.